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Human Resources
The Credit Bureau of Greater Indianapolis, Inc. (CBI) takes pride in the wealth of its employee resources.
Greater than 90% of CBI job opportunities stem from company growth rather than standard attrition. Take a moment to read why CBI boasts one of the lowest employee turnover ratios in the industry today.
Training and Development
All collectors are trained and certified through the high standards of the American Collector Association. Supplemental, ongoing training is provided by the corporate office using the Adult Learning Theory in the areas of confidence, goal setting, technical knowledge and soft skills. Each employee has his/her own professional development plan that is monitored by training supervisors and management. Promotion from within and succession management is standard practice within the organization. This attention to the growth and excellence of each employee puts CBI light years ahead of its competition.
Compensation and Benefits
Above average wages, bonuses, incentives, and commission structures keeps CBI employees at their jobs. In addition, CBI offers its employees medical, dental, life insurance, vision, and short term disability, as well as paid vacation, sick, personal and holidays. Flexible work schedules and business casual attire add to a corporate culture that is relaxed, motivating and conducive to top performance.
Job Opportunities
Superior client services is a cornerstone for CBI. This core value is achieved only through the dedication, knowledge, and overall ability of the collectors, management, and support staff of the organization.
Applicant selection is tuned to high level performers than have a natural ability to work in the collections environment. The candidate process begins with behavioral interview and concludes with a nationally recognized collector personality profile. The profile examines a candidates ability to perform to the high expectations of a CBI employee. CBI is experiencing tremendous company growth and is in constant need of the following positions:
Collection Agents –
College education desired. Entrepreneur spirit required. Ability to work on own and produce with minimal supervision is essential. Ability to maintain control of conversation essential. Computer experience required. Goal oriented individuals only.
Supervisors –
Previous supervisory experience desired. FDCPA knowledge essential. Ability to foster a team environment required.
Sales –
Professional demeanor necessary. Previous experience a plus. Must be internally motivated and driven by success.
Administrative –
Must have PC experience. Customer service attitude to deliver exceptional service to both internal and external customers necessary.
Send resumes attention to:
HR Director Fax – 630/232-2578 Email – hr@creditbureauindpls.com |
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